PGM PGM Dress Form


PGM Custom your size DRESS FORMS & your color Dress Form,
Any unique idea, pls call toll free: 1-888-818-1991 

3 years manufacture warranty, you trust

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Information

PGM Product Dealer Showroom

PGM Antique Dress Form at FIDM store
PGM Antique Dress
Forms
at FIDM Store

Add.: 919 South Grand Ave.
Los Angeles
Tel. 213-624-1200 ext. 4160


ACME DISPLAY
ADD.: 1057 Souh Oliver St.
Los Angeles, CA 90015
Tel. (888)379-9566


ADD.: 3 Dorman Ave.
San Francisco, CA 94124
Tel. (415)550-8330

Atlas Levy Sewing
ADD.: 1733 S. Los Angeles St.
Los Angeles, CA 90015
Tel. (213)747-9600

Southeast Sewing
ADD.: 228 Ottley Dr.
Atlanta, GA 30324
Tel. 1-800-426-2246
Tel. (404)261-4240

Add.: 814 East 3rd Ave
West Point, GA 31833
Tel. 1-800-426-2246
Tel. (706)645-1060

PGM Fashion Design Rulers
Add.: 921 East 8th Street
Los Angeles, CA 90021
Tel. 213-623-8805


PGM Dress Forms and Pattern Tools
Add.: 214 E. 8th St., Los
Angeles, CA 90014
Tel. 213-622-8345

PGM Ladies Dress Forms
Add.: 2020 Dennision St. #15
Oakland, CA 94606
Tel. (510)444-0650

PGM full body forms, men form, miniature form
Add.: 251 E University Drive,
Phoenix, AZ 85004
Tel. 800-528-5306

PGM Mannequin Dress Form, Vintage Dress Forms
Add.:2000 S Dahlia St., #300,
Denver, CO 80222
Tel. (800)779-1566

PGM Dress Form, Mannequin, Fixture Display
Add.: 20415 Highland Road
Baton Rouge, LA 70817
Tel. 1-800-739-7374

PGM Dress Forms Sewing Tools Pattern Making Supplies
Add.: 3997 Hwy. 190E. Service
Rd. Covington, LA 70433
Tel. 1-800-484-7397

PGM Antique Mannequin Dress Form
Add.: 700 South Bryan Ave
Bryan, Tx 77803
Tel. 800-229-8889

PGM Dress Form New York, Canada Dress Forms, Europe Dressmaker Forms
Add.:1805 S McDowell Blvd
Ext. Petaluma, CA 94954
Tel. 800-542-5227

PGM Dress Form Miami, PGM Antique Dress Forms New York, PGM Dress Form Canada
Add,:1059 Powers Road
Conklin NY 13748
Tel. 1-800-568-7768

PGM DRESS FORM NEW YORK, PGM Dress Form NYC, PGM Fashion Design Pattern Tools New York
Add,:1059 Powers Road
Conklin NY 13748
Tel. 1-800-654-2235

PGM Sewing Dress Forms and Pattern Making Tools
Add.: 731 Center Dr.
San Marcos, CA 92069
Tel. 800-401-8151

PGM Vintage Dress Form Mannequin
Add.: 4614 Polk Street,
Sioux City, IA 51108
Tel. 712-239-9921

Instructor, Eric W Stiles Sr., Is Teaching The World How To Sew, Draft Professional Patterns & Drape State by State

Home » Shipping & Returns
Shipping & Returns
PGM

PGM's Promise
Products found to have shipped in error will be replaced at no cost to the customer.  We respect your privacy, and take great measures to safeguard your information.  All customer information is held in the strictest confidence and will not be shared or sold to an outside party.  In addition, online credit card purchases are processed through a secure server.  Orders are sent using the latest encryption software to ensure they cannot be read by a third party.

If you have any questions about the products, online orders, or privacy concerns, please contact us at
info@pgmdressform.com.

Pricing Policy
Product pricing does not include shipping or freight charges, export duties (where applicable), handling/special order charges, or sales tax. These costs will be added upon checkout.  All prices are subject to change without notice.


* 9% sales tax will be applied to orders with California shipping address.


How to Place Your Order
- Use our online shopping cart and carefully follow the instructions.
You can also place your orders online, by fax, or email.  Fax: (626) 338-1995.  Email:
info@pgmdressform.com

Payment Methods
We accept the following forms of payment:
1. Credit Card.  VISA, MasterCard, American Express, and Discover Card      
    * All credit card purchases must be verified.  The billing address must match the credit card billing address.
2. Check and money orders. Make the payments to PGM-Pro Inc.   

     Mail payments to:
     PGM-Pro Inc.
     5041 Heintz St
     Baldwin Park, CA 91706

    * Include your order number on the check or money order.          
    * Purchases made by check will ship when the payment clears our bank. This is typically 7 days after we receive your
        payment.

3. Paypal.

Shipping Policy
Most items are shipped from our warehouse in Baldwin, California. We ship via UPS, FedEx, DHL, and USPS; selecting the quickest and most cost effective method.  If you request to ship via UPS or FedEx, please specify if the package is going to a residential or a commercial address. 

* UPS and FedEx cannot ship to P.O. Box addresses.

Please allow a 2-3 days processing window prior to shipment for the quality control and re-packing. Orders submitted after 2pm PST, weekends and/or holidays will have an addition 24-48 hour processing time.  During the first 24 hours window, you are free to cancel your order without incurring any additional fees.  Once you pass that 24 hours mark, PGM will charge 10% handling package charge of your order if you choose to cancel. If your order is on the way and you decide to cancel, you are responsible for all shipping costs, penalties, intercept fees from carrier as well as return fees plus 15% restock fee deducted from merchandise refund.  

We offer Next Day Air, 2nd Day Air, and 3 Day Select for all urgent orders
.
 

International Shipping Policy

Please contact us for shipping quotes if you are located in Alaska, Hawaii, Puerto Rico, and International countries.  You will receive confirmation of shipment by email

(a) Taxes and Duties
For all international orders shipping via UPS or FedEd or USPS......, please note that you are solely responsible and obligated to pay your country's all applicable custom tax & duty or any other fees involved.  PGM is not responsible for your country tax or duty or any other fees. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agent to release your package. Please also note that in rare occasion, custom agents may delay delivery of some packages.

(b) Refused Shippments
If you decide to refuse any shipments from PGM, you are responsible for the original shipping charges to you as well as the return shipping charges, any duties, taxes and/or customs charges that are incurred on the package on both the original and returns shipments, and the cost of returning the package to PGM plus 25% restocking fee, all these amounts will be deducted from the merchandise refund.

For regular items, all returns and exchanges must have a RMA number and valid reason for return.  You are responsible for all return shipping costs.  Merchandise that you want to return must be in brand new condition and with all original packaged.  Please use the original box or proper packaging and bubble wrap the dress forms to prevent damage.  If the item appears to have been used,damaged, marked, or dirty, 25% - 50% or more restocking fee will be deducted (depending on damages).   All returns made after the allotted 5 days of delivery will automatically be charged a 25% restocking fee.

Damages / Lost Packages / Item shortages
PGM is not responsible for damages occurring during shipment via carrier.  We are also not liable for any loss or damages that occur after shipment delivery.  For damages found occurring during shipment transit, the customer is responsible for initiating and processing all claims directly with the carrier.  Our staff is happy to assist you in resolving any shipping problems made on our end.

Report any shortages no later than 7 working days after shipment delivery. Failure to do so will invalidate your claim.

Returns & Exchanges
We want you to be happy with your purchases. You may exchange or return merchandise for a full refund, less shipping charges, within 5 days of delivery. 


Please note: all sales of PGM custom-made items or custom-made color items are final, there are no exchange, no return, no refund for any custom-made special order.
 

All returns and exchanges return must be submitted with reasonable reason through written (email to: info@pgmdressform.com ).  Once approved, we will issue RMA number. You are responsible for all return and exchange shipping costs.  Merchandise that you want to return or exchange must be in brand new condition and with all original packaged

We do not accept returns or exchange of either of  the following:
(a) Any product(s) returned more than 5 days from the date on delivery (determinded by the tracking number);
(b) Any product(s) not in its original brand new condition;
(c) Any product(s) that is damaged, dirty, marked and used in any way.

For all return or exchange within 5 days, please use the original box or proper packaging and bubble wrap the dress forms to prevent damage from return transit. If we receive it item damaged, a restocking fee of 25% - 50% or more will be applied (depending on damage).  If the item appears to have been used or marked or dirty, 25% - 50% or more restocking fee will be deducted.  Please keep in mind, buyer is responsible for returning shipping cost and packing it back into original condition.

PGM does not accept returns or exchange after 5 days of delivery. All return or exchanges must be made within 5 days of delivery.

To qualify for any return or exchange, please email or fax your written request, our friendly customer representative will assist you! 
Please note: No return or exchange will accept through phone call or walk-in without making appointment or without written request. PGM reserves the right to refuse any return or exchange
.

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